*{box-sizing:border-box}body{margin:0;font:14px/1.5 -apple-system,BlinkMacSystemFont,"Segoe UI",sans-serif;color:#20332a;background:#f6f8f4;height:100dvh;display:flex;flex-direction:column}button,input,textarea{font:inherit}button{cursor:pointer}button:disabled{opacity:.5;cursor:wait}[hidden]{display:none!important}header{display:flex;gap:12px;align-items:center;background:#fff;padding:15px 16px;border-bottom:1px solid #e3e9df;flex-shrink:0}header strong{font-size:19px}header small{display:block;font-size:12px;color:#68766b}header>div{flex:1}.icon{border:0;background:transparent;font-size:27px;min-width:32px;color:#314a3a}main{flex:1;min-height:0}#home{overflow:auto;padding:22px;background:linear-gradient(145deg,#f0f7e7,#fff 65%)}section{margin-bottom:22px}.eyebrow{font-size:10px;font-weight:700;color:#668432;letter-spacing:2px}h1{margin:5px 0;font-size:30px;letter-spacing:-1px}p{margin:6px 0;color:#58675b}h2{font-size:15px;margin:0 0 10px}.email{background:#fff;border:1px solid #e0e7d9;padding:13px;border-radius:14px}.email label{font-size:12px;font-weight:600}.email label span{color:#788274;font-weight:400}.email input{width:100%;padding:9px 11px;border:1px solid #dce2d8;border-radius:8px;margin:7px 0}.email small{display:block;font-size:11px;color:#75806f}.tiles{display:grid;grid-template-columns:repeat(3,1fr);gap:8px}.tiles button{border:1px solid #e2e9da;border-radius:12px;background:#fff;padding:11px 4px;font-size:11px;color:#364b39;min-height:77px}.tiles button b{display:block;font-size:24px;font-weight:500;color:#78a62e;margin-bottom:5px}.tiles button:hover,.faqs button:hover{background:#f0f7e7;border-color:#91b64d}.tiles #humanHome{background:#fff7ee;border-color:#f6d9b8}.tiles #humanHome b{color:#ec772b}.faqs{display:grid;gap:7px}.faqs button{display:flex;align-items:center;justify-content:space-between;gap:10px;text-align:left;background:white;border:1px solid #e0e5dc;border-radius:10px;padding:11px 12px;font-size:12px;color:#364b39}.faqs span{font-size:20px;color:#89a45e}.homeActions{display:grid;gap:8px}.primary,.secondary{border:0;border-radius:10px;padding:11px;background:#80ae2d;color:white;font-weight:600}.secondary{background:#fff;color:#425f2a;border:1px solid #d4e0c7}#chat{display:flex;flex-direction:column;overflow:hidden}.actions{display:flex;gap:5px;flex-wrap:wrap;padding:10px 12px;background:white;border-bottom:1px solid #e5eadd}.actions button{border:1px solid #dae2d5;background:white;border-radius:7px;padding:6px 8px;font-size:11px;color:#3e5934}#mode{padding:9px 16px;font-size:12px;color:#63734e;background:#edf4e5}#messages{flex:1;overflow:auto;padding:16px;display:flex;flex-direction:column;gap:14px}.bubble{max-width:90%;align-self:flex-start}.bubble p{background:white;border:1px solid #e4e8e1;border-radius:14px 14px 14px 3px;padding:12px 14px;color:#2c382f;white-space:pre-wrap;overflow-wrap:anywhere;margin:0}.bubble small{font-size:10px;color:#778471;display:block;margin:4px 4px 0}.bubble.in{align-self:flex-end}.bubble.in p{background:#83ad30;color:#fff;border:0;border-radius:14px 14px 3px 14px}.bubble.in small{text-align:right}#thinking{padding:10px 18px;font-size:12px;color:#63734e}.dots{color:#82a839;animation:pulse 1.3s infinite;margin-right:6px}@keyframes pulse{50%{opacity:.25}}#composer{display:flex;gap:9px;margin:0 12px 10px;background:white;border:1px solid #cbd9bd;border-radius:12px;padding:9px}textarea{resize:none;flex:1;min-width:0;max-height:100px;border:0;outline:0;padding:4px}#send{background:#80ae2d;color:#fff;border:0;border-radius:8px;width:35px}#error{background:#fff0e8;color:#963e16;font-size:12px;padding:10px 15px}footer{text-align:center;padding:8px;font-size:10px;color:#87917d;background:#fff}button:focus-visible,input:focus-visible,textarea:focus-visible{outline:2px solid #739e29;outline-offset:2px}@media(prefers-reduced-motion:reduce){.dots{animation:none}}@media(max-width:360px){#home{padding:15px}.actions button{padding:5px}}

/* More prominent home actions and easier-to-read service navigation. */
.welcome{margin-bottom:16px}
.homeActions{margin:0 0 20px;gap:9px}
#newHome{display:flex;align-items:center;justify-content:center;gap:8px;width:100%;min-height:58px;padding:14px 12px;font-size:16px;font-weight:800;line-height:1.35;text-align:left;color:#fff;background:linear-gradient(115deg,#527f16,#729f24);border:1px solid #638f22;border-radius:14px;box-shadow:0 5px 15px #628a2430;animation:startGlow 2.4s ease-in-out 3;transition:transform .18s,box-shadow .18s}
#newHome>span:first-child{font-size:24px;font-weight:800;flex-shrink:0}
.startArrow{margin-left:auto;font-size:22px;transition:transform .18s}
#newHome:hover{transform:translateY(-2px);box-shadow:0 8px 20px #628a2445}
#newHome:hover .startArrow{transform:translateX(3px)}
#newHome:active{transform:translateY(0)}
#continue{font-size:14px;font-weight:700}
h2{font-size:18px;font-weight:800;line-height:1.35;margin-bottom:13px}
.tiles{gap:9px}
.tiles button{font-size:14px;font-weight:750;line-height:1.3;padding:14px 5px;min-height:108px;transition:transform .18s,box-shadow .18s,border-color .18s}
.tiles button b{font-size:32px;font-weight:800;margin-bottom:9px;color:#709d25}
.tiles svg{display:block;width:34px;height:34px;margin:auto}
.tiles button:hover{transform:translateY(-2px);box-shadow:0 5px 12px #354b1610}
.faqs{gap:9px}
.faqs button{font-size:15px;font-weight:700;line-height:1.45;padding:14px 13px;min-height:59px;transition:background .18s,border-color .18s}
.faqs span{font-size:26px;font-weight:800;flex-shrink:0}
@keyframes startGlow{0%,100%{box-shadow:0 5px 15px #628a2430}50%{box-shadow:0 5px 20px #628a2455,0 0 0 4px #8eb83d1c}}
@media(max-width:360px){#newHome{font-size:15px;gap:5px}.tiles button{font-size:13px}.tiles svg{width:32px;height:32px}.faqs button{font-size:14px}}
@media(prefers-reduced-motion:reduce){#newHome{animation:none}#newHome,.startArrow,.tiles button,.faqs button{transition:none}#newHome:hover,.tiles button:hover,#newHome:hover .startArrow{transform:none}}

/* Thinking belongs to the message flow, immediately after the visitor message. */
#messages>.bubble{flex-shrink:0}
#messages>#thinking{align-self:flex-start;flex:0 0 auto;max-width:90%;padding:12px 14px;background:#fff;border:1px solid #e4e8e1;border-radius:14px 14px 14px 3px;font-size:14px;color:#63734e}

#emailForm{margin-bottom:22px}
#saveEmail{display:block;width:100%;border:0;border-radius:8px;padding:10px 14px;margin:2px 0 9px;background:#527f16;color:white;font-size:14px;font-weight:750}
#saveEmail:hover{background:#456c11}
#emailStatus{font-size:12px;font-weight:600;margin:5px 0 9px;color:#63734e}
#emailStatus[data-kind="saved"]{color:#326423}
#emailStatus[data-kind="error"]{color:#a33b24}

#emailSummary{margin:0 0 22px;padding:9px 12px;border-radius:10px;background:#edf1e9;color:#72806b;font-size:12px;overflow-wrap:anywhere}
#editEmail{display:block;border:0;background:transparent;color:#526947;font-size:12px;padding:3px 0;text-decoration:underline;text-underline-offset:3px}

#phoneForm{margin-bottom:22px}#savePhone{display:block;width:100%;border:0;border-radius:8px;padding:10px 14px;margin:2px 0 9px;background:#527f16;color:white;font-size:14px;font-weight:750}
.contactSummary{margin:0 0 18px;padding:9px 12px;border-radius:10px;background:#edf1e9;color:#72806b;font-size:12px;overflow-wrap:anywhere}
#editPhone{display:block;border:0;background:transparent;color:#526947;font-size:12px;padding:3px 0;text-decoration:underline;text-underline-offset:3px}#phoneStatus{font-size:12px;margin:5px 0 9px}
.leadCta{width:100%;border:1px solid #c66a20;border-radius:12px;background:#fff0dc;color:#7b3c0b;padding:12px;font-weight:800;font-size:14px;line-height:1.4;text-align:center}.leadCta:hover{background:#ffe3bd}.leadCta span{margin-left:6px}
#leadPrompt{flex-shrink:0;padding:8px 12px}#leadPrompt small{display:block;font-size:11px;color:#72806b;margin:3px 0}
#leadDialog{width:calc(100% - 24px);max-width:430px;max-height:calc(100dvh - 24px);overflow-y:auto;padding:20px;border:1px solid #dde6d5;border-radius:18px;color:#20332a;background:#fff;box-shadow:0 15px 60px #20332a40}
#leadDialog::backdrop{background:#17241570}.dialogHeading{display:flex;align-items:flex-start;gap:12px}.dialogHeading h2{font-size:20px;flex:1}.dialogHeading button{border:0;background:transparent;font-size:27px;color:#53634a;padding:0 3px}
#leadForm p{font-size:13px;margin:0 0 15px}#leadForm label{display:block;font-size:13px;font-weight:650;margin-top:10px}#leadForm input:not([type=checkbox]),#leadForm textarea{display:block;width:100%;border:1px solid #cfdac6;border-radius:8px;padding:9px;margin-top:5px;font-size:14px}#leadForm textarea{min-height:88px;max-height:150px}#leadForm .consent{display:flex;gap:8px;align-items:flex-start;font-size:12px;font-weight:400;margin:16px 0}#leadConsent{margin-top:3px;flex-shrink:0}#leadSuccess{background:#edf5e5;color:#355725;border-radius:10px;padding:13px;margin-top:12px}#leadError{background:#fff0e8;color:#963e16;padding:10px;margin:10px 0;font-size:13px}

.actions #leadToolbar{display:flex;align-items:center;gap:6px;background:#fff0dc;border-color:#e0b386;color:#7b3c0b;font-weight:750;text-align:left;max-width:100%}.actions #leadToolbar svg{width:18px;height:18px;flex-shrink:0}.actions #leadToolbar:hover{background:#ffe3bd}

#leadHome svg{width:18px;height:18px;display:inline-block;vertical-align:-3px;margin-right:7px}

/* One shared contact card, with independent email and phone sub-panels. */
.contactCard{padding:12px;background:#edf1e9;border:1px solid #e1e7db;border-radius:14px;margin-bottom:22px}
.contactHeading{font-size:12px;font-weight:650;color:#596c50;margin-bottom:9px}.contactHeading span{font-weight:400;color:#7b8774}
.contactField{min-width:0;background:#f9fbf7;border:1px solid #dfe6d8;border-radius:9px;padding:9px 11px}.contactField+.contactField{margin-top:8px}
.contactCard #emailSummary,.contactCard #phoneSummary{margin:0;padding:0;background:transparent;border-radius:0}
.contactCard #emailForm,.contactCard #phoneForm{margin:0;padding:0;background:transparent;border:0;border-radius:0}
.contactCard #editEmail,.contactCard #editPhone{padding-bottom:0}

#leadTimezone{display:block;width:100%;border:1px solid #cfdac6;border-radius:8px;padding:10px 8px;margin-top:5px;background:white;color:#20332a;font:inherit}#timezoneHint{display:block;font-size:11px;line-height:1.5;color:#72806b;margin-top:5px}

.agentTyping{color:#60734f;padding:12px 16px;margin:8px 0;font-style:italic;}

.returnToAI{width:100%;border:1px solid #557e20;border-radius:12px;background:#557e20;color:white;padding:12px;font-weight:800;font-size:14px;line-height:1.4;margin:8px 0}.returnToAI:hover{background:#456b18}

#dismissLeadPrompt{display:block;margin:6px auto 0;padding:8px 14px;background:transparent;border:0;color:#53644a;text-decoration:underline;font-size:14px}#dismissLeadPrompt:hover{color:#284615}

.chatTime{align-self:center;flex-shrink:0;color:#7d847b;font-size:12px;background:#eef1eb;border-radius:20px;padding:3px 12px;margin:4px 0}
.receipt{display:inline-block;margin-right:9px;font-weight:600}.receipt.unread{color:#c34b25}.receipt.read{color:#7b817a}
#formQR{border-top:1px solid #e0e7d9;margin:20px 0 0;padding-top:16px;text-align:center}#formQR h3{font-size:15px;margin:0 0 10px}#qrImage svg{width:210px;max-width:100%;height:auto;background:#fff}#formQR small{display:block;color:#6c7865;font-size:11px;margin-top:9px}#qrStatus{font-size:12px!important;margin:8px 0!important}
body.mobileForm{height:auto;min-height:100dvh}.mobileForm header{justify-content:center}.mobileForm main{flex:none;width:calc(100% - 24px);max-width:460px;margin:16px auto;padding:20px;background:white;border:1px solid #dfe7da;border-radius:16px}.mobileForm #leadForm input,.mobileForm #leadForm textarea,.mobileForm #leadForm select{font-size:16px}

#routingChoices{flex-shrink:0;margin:0;padding:12px;background:#edf4e5;border-top:1px solid #d7e3cc;max-height:45dvh;overflow:auto}#routingQuestion{font-weight:700;color:#314a3a;margin:0 0 8px}#routingButtons{display:grid;gap:7px}#routingButtons button{background:white;color:#355725;border:1px solid #b7cba5;padding:11px;border-radius:10px;font-weight:650;text-align:left}#cancelRouting{background:transparent;border:0;color:#526947;text-decoration:underline;padding:8px 0 0}